What We Do: Refugee Case Management Services


ABOUT US HUMAN TRAFFICKING FAMILY VIOLENCE WHAT WE DO Human Trafficking and Family Violence Case Management Mosaic House Multicultural Legal Services Immigrant and Refugee Counseling Multicultural Children’s Advocacy Refugee Case Management Services Multicultural Youth Substance Abuse Prevention Program HIV Early Intervention WHAT YOU CAN DO NEWS EVENTS PHOTO GALLERY	Refugee Case Management Services The Refugee Case Management Service Program assists recently arrived refugees to receive medical and mental health care, eliminating barriers to health services, facilitating social adjustment, and promoting self-sufficiency. What is a Refugee? A refugee is someone who has been forced to flee his or her country due to war, persecution, or violence. War and ethnic, tribal and religious violence are leading causes of refugees fleeing their countries. Refugees have a well-founded fear of persecution for reasons of race, religion, nationality, political opinion or membership in a particular social group. Due to this persecution, refugees cannot return to their home country. The Refugee Case Management Services program also assists asylees. An asylee is someone who has fled their own country to seek sanctuary in another country. Upon arrival, they apply for asylum – the right to be recognized as a refugee and receive legal protection and material assistance. An asylum seeker must demonstrate that his or her fear of persecution in his or her home country is well-founded. Last year, Texas welcomed nearly 10,000 refugees from around the world. More than 75% of the refugees resettled in Texas fled from Bhutan, Burma, or Iraq. Most refugees have undergone extreme physical and psychological hardship, but culture shock, limited English, and other barriers often prevent them from accessing the health care they need. Mosaic's Case Management Services for Refugees Mosaic provides culturally sensitive comprehensive case management for newly arrived refugees who need assistance in accessing medical and mental health care. All of Mosaic's refugee case managers are former refugees themselves, fluent in English and a refugee language, and certified as medical interpreters. Services include : Individual psycho-social assessment Public transportation orientation Advocacy through hospitals, health clinics and public assistance agencies Translation and interpretation services Information and referrals Crisis intervention Education on Health related topics including stress management and healthy families To be eligible for this program, individuals must be identified as refugees, having possession of an I-94 or I-551 green card, a valid social security card, and have been in the United States for less than 5 years. Referrals can be made by: Resettlement agencies, other refugee social service agencies, hospitals, schools, the Texas Department of Human Services, and other organizations. For more information on the Refugee Case Management Program at Mosaic Family Services contact the Program Director Refugee Case Management Program brochures are available in: English, Bosnian, French, Swahili, Amharic, and Tigrinya Links to resources for information on refugees, refugee health issues and programs of interest: The United Nations High Council on Refugees Texas Refugee Resettlement Program International Rescue Committee Catholic Charities Dallas Commission for Refugees The Cross Cultural Health Care Program The World Health Organization

አማርኛ (Amharic) • العربية (Arabic) • Bosanski • (Burmese) • Chin • Deutsch • Español • Français فارسی (Farsi) • ગુજરાતી (Gujarati) • मानक हिन्दी (Hindi) • Hrvatski (Croatian) • Italiano • Karen Gĩkũyũ (Kikuyu) • Kinyarwanda • Kirundi • 한국어 (Korean) • کوردی (Kurdish) • Laotian 官話/官话 (Mandarin) • नेपाली (Nepali) • русский язык (Russian) • српски (Serbian) • Somali • Swahili ภาษาไทย (Thai) • اردو (Urdu) • Tiếng Việt (Vietnamese)

(214) 821-5393 \| Email \| Privacy Policy \| Sign up for our Email Newsletter DOMESTIC VIOLENCE HOTLINE (214) 823-4434 \| HUMAN TRAFFICKING HOTLINE (214) 823-1911 © 2003-2012 Mosaic Family Services, Inc. All Rights Reserved.

The Refugee Case Management Service Program assists recently arrived refugees to receive medical and mental health care, eliminating barriers to health services, facilitating social adjustment, and promoting self-sufficiency.

What is a Refugee?

A refugee is someone who has been forced to flee his or her country due to war, persecution, or violence. War and ethnic, tribal and religious violence are leading causes of refugees fleeing their countries. Refugees have a well-founded fear of persecution for reasons of race, religion, nationality, political opinion or membership in a particular social group. Due to this persecution, refugees cannot return to their home country.

The Refugee Case Management Services program also assists asylees. An asylee is someone who has fled their own country to seek sanctuary in another country. Upon arrival, they apply for asylum – the right to be recognized as a refugee and receive legal protection and material assistance. An asylum seeker must demonstrate that his or her fear of persecution in his or her home country is well-founded.

Last year, Texas welcomed nearly 10,000 refugees from around the world. More than 75% of the refugees resettled in Texas fled from Bhutan, Burma, or Iraq. Most refugees have undergone extreme physical and psychological hardship, but culture shock, limited English, and other barriers often prevent them from accessing the health care they need.

Mosaic provides culturally sensitive comprehensive case management for newly arrived refugees who need assistance in accessing medical and mental health care. All of Mosaic's refugee case managers are former refugees themselves, fluent in English and a refugee language, and certified as medical interpreters. Services include :

To be eligible for this program, individuals must be identified as refugees, having possession of an I-94 or I-551 green card, a valid social security card, and have been in the United States for less than 5 years. Referrals can be made by: Resettlement agencies, other refugee social service agencies, hospitals, schools, the Texas Department of Human Services, and other organizations.

For more information on the Refugee Case Management Program at Mosaic Family Services contact the Program Director

Links to resources for information on refugees, refugee health issues and programs of interest:



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ABOUT US HUMAN TRAFFICKING FAMILY VIOLENCE WHAT WE DO Human Trafficking and Family Violence Case Management Mosaic House Multicultural Legal Services Immigrant and Refugee Counseling Multicultural Children’s Advocacy Refugee Case Management Services Multicultural Youth Substance Abuse Prevention Program HIV Early Intervention WHAT YOU CAN DO NEWS EVENTS PHOTO GALLERY	Refugee Case Management Services The Refugee Case Management Service Program assists recently arrived refugees to receive medical and mental health care, eliminating barriers to health services, facilitating social adjustment, and promoting self-sufficiency. What is a Refugee? A refugee is someone who has been forced to flee his or her country due to war, persecution, or violence. War and ethnic, tribal and religious violence are leading causes of refugees fleeing their countries. Refugees have a well-founded fear of persecution for reasons of race, religion, nationality, political opinion or membership in a particular social group. Due to this persecution, refugees cannot return to their home country. The Refugee Case Management Services program also assists asylees. An asylee is someone who has fled their own country to seek sanctuary in another country. Upon arrival, they apply for asylum – the right to be recognized as a refugee and receive legal protection and material assistance. An asylum seeker must demonstrate that his or her fear of persecution in his or her home country is well-founded. Last year, Texas welcomed nearly 10,000 refugees from around the world. More than 75% of the refugees resettled in Texas fled from Bhutan, Burma, or Iraq. Most refugees have undergone extreme physical and psychological hardship, but culture shock, limited English, and other barriers often prevent them from accessing the health care they need. Mosaic's Case Management Services for Refugees Mosaic provides culturally sensitive comprehensive case management for newly arrived refugees who need assistance in accessing medical and mental health care. All of Mosaic's refugee case managers are former refugees themselves, fluent in English and a refugee language, and certified as medical interpreters. Services include : Individual psycho-social assessment Public transportation orientation Advocacy through hospitals, health clinics and public assistance agencies Translation and interpretation services Information and referrals Crisis intervention Education on Health related topics including stress management and healthy families To be eligible for this program, individuals must be identified as refugees, having possession of an I-94 or I-551 green card, a valid social security card, and have been in the United States for less than 5 years. Referrals can be made by: Resettlement agencies, other refugee social service agencies, hospitals, schools, the Texas Department of Human Services, and other organizations. For more information on the Refugee Case Management Program at Mosaic Family Services contact the Program Director Refugee Case Management Program brochures are available in: English, Bosnian, French, Swahili, Amharic, and Tigrinya Links to resources for information on refugees, refugee health issues and programs of interest: The United Nations High Council on Refugees Texas Refugee Resettlement Program International Rescue Committee Catholic Charities Dallas Commission for Refugees The Cross Cultural Health Care Program The World Health Organization

አማርኛ (Amharic) • العربية (Arabic) • Bosanski • (Burmese) • Chin • Deutsch • Español • Français فارسی (Farsi) • ગુજરાતી (Gujarati) • मानक हिन्दी (Hindi) • Hrvatski (Croatian) • Italiano • Karen Gĩkũyũ (Kikuyu) • Kinyarwanda • Kirundi • 한국어 (Korean) • کوردی (Kurdish) • Laotian 官話/官话 (Mandarin) • नेपाली (Nepali) • русский язык (Russian) • српски (Serbian) • Somali • Swahili ภาษาไทย (Thai) • اردو (Urdu) • Tiếng Việt (Vietnamese)

(214) 821-5393 \| Email \| Privacy Policy \| Sign up for our Email Newsletter DOMESTIC VIOLENCE HOTLINE (214) 823-4434 \| HUMAN TRAFFICKING HOTLINE (214) 823-1911 © 2003-2012 Mosaic Family Services, Inc. All Rights Reserved.